PRIME works across Europe for Holidaybreak
Holidaybreak plc was founded in 1973 as Eurocamp Travel Limited, a family-run business based in Cheshire offering camping holidays in Brittany. Since that time the company has established itself as the UK and European market leader in camping and mobile home holidays, with over half a million holidays sold in 2006. Monitoring the sites, accommodation and facilities plays a vital role in the company’s health and safety strategy. Holidaybreak now uses the PRIME Accident Reporting, Compliance Monitoring and Policies & Procedures Modules.
The Compliance Monitoring Module is used to ensure that checks are carried out and defects fixed. It was not always the case, as Holidaybreak plc’s Michelle Bowdery explains, “Previously we had set up our own internal database. We wanted to reduce the paper trail and see what we could do online. In fact, we developed a solution that was similar to PRIME. We saw PRIME and realised that it was far more comprehensive and included many other modules such as accident and incident recording. We felt instinctively that this was the system to go with, not least because it shared so much of what we had already identified.”
Having decided that PRIME Compliance Monitoring was the module to use, Holidaybreak worked with PRIME to determine the content of the system. As Michelle says, “Quite a lot of tailoring ensured that PRIME reflects the way we work across Europe. We have to meet different legislation in different countries. The PRIME team went out of their way to make the system meet our specific needs. They helped us tighten up the questions to prevent ambiguity in the answers and provide management reports that are very specific to how we operate.”