Andy has worked in IT for over 20 years now, and has a strong practical bias, with in-depth experience in  customer-facing roles, particularly in marketing, operations and e-commerce. His skills in Lotus Notes, web design and development will be of great value to PRIME in developing future systems which will follow our ethos of providing solutions to our customers which are easy on the eye as well as being easy to use.

Andy has an active and sporty life outside work, including tennis and golf. But a lifelong interest in shooting and firearms has led him to a significant involvement in the Air Cadets, which offers youngsters the opportunity to experience service life, linked to flying and the RAF.  He is currently in the process of progressing to being a Range Officer in the organisation, and, with three teenage children of his own, he has a passion for developing young people in the more worthwhile aspects of life, sharing challenges and adventure in an exciting environment.

Andy is looking forward to meeting our customers, and would be happy to tell you more about the Air Cadets, as well as your Prime modules!

Paul Ramsell, Director of Prime Systems, led the team demonstrating the full range of PRIME modules.  The stand was extremely busy, with many visitors being interested in seeing how the flexibility and ease of use of PRIME solutions would help the Health & Safety Management of their own organisations. 

If you were unable to attend, and would still like to hear about PRIME, and see an online, or face to face, demonstration, then contact us to make the arrangements.  It’s easy!!

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The key factor which made them make the move to PRIME is the flexibility and cost-effectiveness that PRIME offers, enabling them to match the system exactly to their needs. They particularly liked the fact that ongoing changes and enhancements will be made quickly and often, as part of the standard support package.

This ease of use and flexibility was demonstrated when the system went live less than FOUR WEEKS from the date of the contract being signed!

PRIME Accident & Incident Reporting – “Easy & Quick”

The Forestry Commission (FC) is the government department responsible for protecting and expanding forests and woodlands inBritainand is a world leader in the development of sustainable forestry.  It is the largest single land manager in Britain and the guardian of some of our most beautiful forest, and woodland habitats.

The Commission has a vital role in timber production and supporting the forestry sector.  It is the largest producer of wood with more than 5 million tonnes of timber every year (almost 44% ofUK wood production).  The FC is also the biggest single provider of countryside recreation in across Great Britainwith more than 50 million visitors every year to the national forest estate.  It manages over 2,600 km of cycle trails and has 55 visitor centres, almost 500 car parks and maintains over 24,000 km of forest roads – that’s seven times bigger than the length of Britain’s motorways.  

When it comes to delivering recreation, regeneration and educational programmes, the Commission works in partnership with a vast range of partners including: private sector landowners; sports clubs; local authorities; national businesses and, of course, local communities.

The FC employs approximately 3200 people and manages numerous contractors and volunteer groups.

John Ireland, FC Head of Safety, Health & Environment, comments:  “After a full tendering exercise, the Forestry Commission chose the PRIME web-based accident and incident reporting system. It will replace our previous method which had evolved from a paper based system. The new system will make it easier and quicker for our staff to process incidents and accidents and produce real-time statistics”. 

“The web-based form will be very straightforward to use and can be used by all staff with access to the FC computer system.  The system asks for details of the incident, the Management Unit and the people involved. The details in the system act as both a record and a prompt to further investigation and support”.

John continued:  ”One of the other main advantages of the PRIME web-based system is that it is easier for Forestry Commission staff to report ‘near misses’.  This means that we are more likely to learn from ‘non injury’ incidents in the future.  This is all good health & safety practice and will be key in helping the organisation identify and tackle potential future accident hot spots”.

John Ireland – Safety, Health & Environment, Forestry Commission

The PRIME Claims Management system provides a single place to record, store, monitor and actively manage all documentation and information relating to claims made against the company.

It is designed to be used from both Head Office and on site, and provides live management reports of all elements of claims management, such as current liabilities, costs and fees, and correspondence.

Dr Martyn Steer-Fowler, Managing Director, John Fowler Holidays

Dr Martyn Steer-Fowler, Managing Director, commented:  ”We chose the PRIME system, as it is very simple to operate and extremely effective in assisting us with our many industry compliance issues”.   He continued:  ”Since the implementation of PRIME in our company, we have been able to successfully monitor issues, which historically have been recorded on paper and this as you can imagine, can, and did, lead to all sorts of flaws.  The PRIME system has been well received by all members of staff and my Managers have already made positive comments about the system, which is great news for the company.”

An experienced IT Operations Manager / Service Desk Manager with a broad depth of technical knowledge and management expertise, Dave has a proven track record for improving internal IT processes, and meeting Service Level Agreements.

You may have come across Dave before, as he has had a wide-ranging career covering companies such as Exxon, Madge Networks, Lotus, Equant and EcoSecurities.  Having always been very strong on documentation and team working, Dave has the ability to cover technical subjects as well as operational management issues.

Dave will cover both in-house technical procedures as well as customer relations, and if you are an existing PRIME customer you may well hear his dulcet tones when you contact the office!

 Michelle Bowdery, Holidaybreak Camping Division