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Prime Systems go the extra mile for Simpson Travel

Simpson Travel are a specialist tour operator with 40 years experience offering villa, apartment and hotel holidays in spectacular locations in the Mediterranean and beyond. They pride themselves on being able to offer idyllic destinations, luxury accommodation and award winning personal service.

This diverse business can present a range of hazards that need to be well managed at all times.  Simpson Travel chose Prime due to their experience of working in the holiday and leisure sector and their proven level of Health and Safety expertise in the business.

Prime are proud to be working with Simpson Travel as they head into their second season using the Accident & Incident Reporting and Compliance Monitoring applications. Prime’s Accident & Incident Reporting application is widely used across the holiday and leisure sector and provides a simple and effective way to capture details about all incidents and enable companies like Simpson to have immediate notification of incidents and quick access to live management information. Simpson were one of the first adopters of Prime’s new Compliance Monitoring application, and worked closely with Prime to enhance it further. It allows the Simpson location managers to quickly complete their safety assessments across all their properties and services, and notifies the relevant people of key risks or faults identified. It gives Simpson assurance that their properties have been thoroughly assessed at the start of the season, and allows regular ongoing checks to ensure that safety standards are maintained.

Ed Pyke, Operations Director of Simpson Travel said, “I’ve worked with Prime when I have been in two different travel companies and responsible for overseas Health and Safety.  I find Paul and the Prime team incredibly adaptive and customer service focused and a great business partner for Health and Safety in multi-site operations. I wouldn’t hesitate to recommend Paul or Prime if you are looking for a bespoke and service focused H&S solution to partner with.”

Paul Ramsell, MD of Prime said, “It’s been great working with Ed and his team, who have given us important feedback to help us further enhance our systems, and we are pleased that we can meet and hopefully exceed the expectations of a company who pride themselves on award winning service standards.”

Prime are looking forward to continuing to work with Simpson Travel as their business goes from strength to strength.

If you would like to have a no obligation chat with Paul about how Prime could help your business then feel free to give him a call on 01494 778877 or drop him an email.

Lake District Estates steam ahead with Prime Systems

Prime Systems are proud to work with Lake District Estates within their diverse areas of business since 2016. This varied business can present a whole host of hazards that needs to be well managed at all times.

Lake District Estates Co Ltd’s areas of operation include residential lettings and the management of caravan parks, a marina complex, self-catering holidays, private holiday ownership, retail outlets and two Heritage Visitor Attractions – Ullswater Steamers and Ravenglass & Eskdale Railway.

Lake District Estates chose Prime to work with due to their experience of working in the holidays and leisure sector and their level of Health & Safety expertise in the business.

After the initial set up for the holiday parks, Prime were asked to provide a bespoke Compliance Monitoring system to be used within the management of the rental properties, which was followed by an extension of the system to the Ravenglass & Eskdale Railway and Ullswater Steamers. Today, Lake District Estates use Prime Systems for all their safety compliance monitoring, accident and incident reporting and safety documentation management.

Paul Ramsell, MD of Prime says, “The ability to be flexible with our products to fit the needs and changes of our customer’s business is vital to allow us to build the relationships we have with companies such as Lake District Estates. It’s been great to see how they have embraced our system and extended its use across more parts of their diverse range of businesses.”

Scott Jeffery, Property Management & Health and Safety Coordinator at Lake District Estates says, “Prime are very responsive to our needs, always looking to improve the system and make sure it’s working for us. One of the main benefits of the system is being reminded with email alerts when we need to take action at a particular property, or renew a certificate for a piece of machinery. It keeps us informed of events and incidents around our sites and it helps us to encourage a positive approach to safety management across the business, and demonstrates to our staff and customers that we take safety very seriously.”

Prime will shortly be upgrading the Accident & Incident system as part of a major project being rolled out across all our customers and look forward to working further with Lake District Estates Co Ltd as they grow their business further.

If you would like to have a no obligation chat with Paul about how Prime could help your business then feel free to give him a call on 01494 778877 or drop him an email.