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Connells Group extend their use of Prime Systems across entire business

Founded in 1936, with over 1,250 branches nationwide, Connells Group is the largest and most successful UK estate agency and property services group.

Prime Systems were already working with Countrywide, a brand that Connells Group has recently acquired, so were delighted when Connells Group not only wanted to retain the Accident and Incident Reporting application for Countrywide but wanted to extend it across their entire estate to help them track details of accidents and incidents around their branches and properties.

Prime’s Accident and Incident Reporting application provides a simple and effective way to capture details about all incidents and enables companies like Connells Group to have immediate notification of incidents and quick access to live management information.

The application went live earlier this year for the wider Connells Group and now allows them to manage, review and monitor accidents and incidents for multiple businesses; encompassing over 1,250 offices/branches, 15,000 employees and 120,000 managed properties.

Jason Hill, Connells Group Head of Fire, Health and Safety, said, “We are really appreciative of the support Prime has provided to us since the Countrywide acquisition. We have found Prime simple to use, with easy to access reports and information; the functions and reporting types have really helped streamline our processes. Thank you to Paul and the team for being so responsive to our needs and always finding a way to ensure the system operates fully to our requirements.”

Paul Ramsell, MD of Prime said, “We were delighted to build on our existing relationship with Countrywide and have the opportunity to extend the Prime Accident and Incident Reporting application across the Connells Group estate. It’s great to hear such positive feedback from Jason on how smoothly the roll out went back in June and how it has helped streamline their processes.”

Prime are looking forward to continuing to build on their solid relationship with Connells Group whose business continues to go from strength to strength.