1.0 User privacy and data protection
User privacy and data protection are human rights, we have a duty of care to the people within our data.
Data is a liability, it should only be collected and processed when absolutely necessary.
We will never sell, rent or other wise distribute or make public your personal information
2.0 Relevant legislation
Along with our business and internal systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely to be compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.
3.0 Personal information that this website collects and why we collect it
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).
3.2 Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or an email link, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.
4.0 How we store your personal information
As described in 3.1 and 3.2 above, although some of your personal data is collected while you are visiting the site, or by you completing a contact form, we do not store any of your personal information on this website.
5.0 About this website’s server
This website is hosted by 1&1 Hosting within data centres located in Gloucester, England and Montabaur, Germany.
Some of the data centre’s security features are as follows:
ISO/IEC 27001:2013 Certified Secure Data Centres
More details can be found here.
All traffic between this website and your browser is encrypted and delivered over HTTPS.
6.0 Our third party data processors
We use the following third party to process personal data on our behalf. This third party has been carefully chosen and they comply with the legislation set out in section 2.0. This third party is based in the USA and is EU-U.S Privacy Shield compliant.
7.0 Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
8.0 Data Controller
The data controller of this website is:
Acclaim Safety Systems Limited, company number: 03923418
Registered Office Address:
The Stables, South Wing
9.0 Data Protection Officer
Director, Acclaim Safety Systems Ltd.
Telephone: 01494 778877
10.1 Change log