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Safety Culture

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Risk Protection

With the Prime Systems team, we have worked amazingly to deliver a system which meets the needs of our business and we are certain this is a game changer for our operations teams in ensuring the highest standards are maintained for our members and worthy of our premium brand. The system has helped us identify common issues across our estate and also provided a tool which we can use in preparation to ensure we are ready operationally for future promotions. Thanks Paul and the Prime team!

Sukhs Chawla – Project and Technical Support Manager, David Lloyd Leisure

We are really appreciative of the support Prime has provided to us since the Countrywide acquisition. We have found Prime simple to use, with easy to access reports and information; the functions and reporting types have really helped streamline our processes. Thank you to Paul and the team for being so responsive to our needs and always finding a way to ensure the system operates fully to our requirements.

Jason Hill – Head of Fire, Health and Safety, Connells Group

The new Hot Tub application has very quickly streamlined and modernised our processes. We can see real time data in a snapshot and our managers can jump on any issues immediately. Not only that but it has also had a positive effect on our sustainability drive. We are committed to making Away Resorts more environmentally friendly and the new app means our paper and print outputs have also been dramatically reduced.

Andrew Ewing – Head of Compliance, Away Resorts

For us as a business to undertake fire risk assessments on 54 premises would have taken over 6 months to complete but using this system with the support of Hertfordshire Fire and Rescue Service the risk assessments for all of our locations were conducted over a period of just one week.

Sue Browne – Head of Compliance, Furniture Village

Prime makes it reassuringly easy for me to quickly retrieve management information even at very short notice. I was recently sent an agenda for a meeting just 30 minutes beforehand and realised I had to prepare stats on accidents and incidents, within 10 minutes I was armed with all the information I needed and felt prepared going into the meeting.

Dean Hogan – SHEQ Director, Salisbury Group

Prime are very responsive to our needs, always looking to improve the system and make sure it’s working for us. One of the main benefits of the system is being reminded with email alerts when we need to take action at a particular property, or renew a certificate for a piece of machinery. It keeps us informed of events and incidents around our sites and it helps us to encourage a positive approach to safety management across the business, and demonstrates to our staff and customers that we take safety very seriously.

Scott Jeffery – Property Management and Health and Safety Coordinator, Lake District Estates

I’ve worked with Prime when I have been in two different travel companies and responsible for overseas Health and Safety.  I find Paul and the Prime team incredibly adaptive and customer service focused and a great business partner for Health and Safety in multi-site operations. I wouldn’t hesitate to recommend Paul or Prime if you are looking for a bespoke and service focused H&S solution to partner with.

Ed Pyke – Operations Director, Simpson Travel

We chose the PRIME system, as it is very simple to operate and extremely effective in assisting us with our many industry compliance issues. Since the implementation of PRIME in our company, we have been able to successfully monitor issues, which historically have been recorded on paper and this as you can imagine can and did lead to all sorts of flaws. The PRIME system has been well received by all members of staff and my managers have already made positive comments about the system, which is great news for the company.

Dr Martyn Steer-Fowler – Managing Director, John Fowler Holidays

Dealing with guest services we have to pay particular attention to health and safety issues, including accidents and incidents with the knock-on effect of liability claims. PRIME had real insight into what we needed and how to address it.

Jan Axten – Head of Serious Complaints team, Bourne Leisure

I have to have confidence that our customers and teams are protected. PRIME is a core factor in giving me confidence. It really is a very good product and is backed up by an impressively knowledgeable team.

Ian Smith – Chief Operating Officer, Siblu

We have shared goals when it comes to health and safety. We have great confidence that PRIME puts our Camping Division where it needs to be. I definitely recommend PRIME.

Michelle Bowdery – Operations Executive, Holidaybreak Camping Division

The strong impression is that the people behind PRIME are passionate about Health and Safety, and about making sure the system delivers what you want.

Abigail Miller – Health & Safety Manager, Home Retail Group (Argos and Homebase)