Background

Acclaim Safety Systems Ltd was formed by Jackie Gawen and Paul Ramsell in February 2000, having recognised the need for intelligent and easy to use safety systems. Acclaim launched the PRIME product in 2003 to meet the demand for web based systems and since then, PRIME has grown to become a leading source of business management solutions, helping organisations across a number of industries meet legal requirements and enforce their policies and procuedures across their business.

We believe that our people, our approach, our credibility and our quality fit well with the needs of modern-day organisations in achieving management and business goals:

Our People

Prime employees are passionate about helping your company by offering excellent customer service and by listening to the needs of our clients and providing systems that do exactly what you want them to do.

Our team is made up of Health & Safety professionals, technical experts and a support team focused on delivering top class customer care.

Our Approach

Our aim is not only to assist companies secure legal compliance in all aspects of their business but also to devise and help them to implement innovative and pragmatic systems.

We always work closely with our clients, forming long standing relationships.

We have employees whose skills (both interpersonal and technical) are matched to the specific requirements of each client.

We strive to:

• Give our customers what they want
• Always improve and enhance
• Work on long term relationships with our customers

Our Credibility & Knowledge

Health and Safety Resource

In-house Health & Safety consultants are always available to the development and support team as well as to the clients where requested.  This includes experience as expert witness in criminal and civil proceedings, specialist advice to other industry bodies (such as Gas Safe, HSE), strategic reviews (including audits) for blue chip companies, and membership of the Institution of Occupational Safety and Health.

Software

We have certified IBM professionals in software development and have designed over 100 systems for top UK companies. Our senior management are qualified in Business Management and Finance, with over 10 years specialising in internal controls

Our Quality

Staff are directly employed to ensure consistent and high standards

Both our Health & Safety and our Software teams are fully qualified in their chosen specialisms

All software is specified from an end user perspective

Defined service delivery standards and performance indicators are set

 

By being consistent in the approach described above, and by partnering our clients into the future, we are proud to say that all organisations that have taken our products have been retained as long-term customers.  In addition, because the products just work, the vast majority of those clients have increased the scope of their systems for multiple and varied uses.